I have the model with the hose and attachments. I was very pleased with the way it cleaned, the first time I used it. It seems to have a lot of suction, Then the 2nd time not as much, the third time I used it, it had almost no suction. Hubby changed the bag to see if there was a blockage. He took it apart further only to see the belt, was off the roller, and the motor that turned the roller was not working. Just not working. He stood the vac up, put the belt back on, the motor still would not turn. This vacuum was only used 3 times and only for light cleaning….I use my other upright for regular cleaning. I only use this one because of the ultra violet and it didn’t even hold up then. I have had it less than 30 days.

I suspect that it was returned previously to my purchase, because part of the paperwork was missing. Have not decided where to exchange it or get a refund. I really do not need the hassle, of an undependable Vac.

The Halo vacuum comes 100% assembled in the box. The handle is telescoping allowing it fit nicely in the box. Since day one, after telescoping the handle up, I have yet to be able to make the handle go back down. The button that is supposed to control the handle actually broke off and now the handle is stuck in the up posistion.

The vacuum cleaner is very basic, as there are no attachments on board. There’s no way to use any hose on this machine, so you are limited to cleaning the floor only. Since there’s no hose on the machine, I don’t really have a way of testing how much suction the motor creates, but I can tell you vacuuming pet hair is no simple task as it took 2-3 swipes with the machine to completely vacuum the hair off the floor.

After using the machine probably 7-8 times, I bumped the front of the machine into the baseboard (it was rather hard, as I was trying to finish ASAP) and the UV light went out, and now won’t come back on. The main feature of the vacuum is now not functional, and it’s almost brand new.

I have tried ordering the part (UV lightbulb) and to no surprise, the part has been back ordered for 3 weeks. We have also tried to order more machines, also backordered. When we try to call the company to find out where our order is, there is never any answer. We have no idea when, or if we are going to get this part. Even the bags, which without them the vacuum is useless, are currently on back order.

If the vacuum cleaner had costed $100, I would understand that you’ll get what you pay for, but this vacuum retails for $400-$500, and for that price, the vacuum should definitely not have broken so soon.

The company is a brand new company, so I will give them the benefit of the doubt, and hope that they get their act together, but in the meantime I will let anybody who asks me know TO STAY AWAY FROM HALO!